PRIVACY POLICY
Effective Date: November 13, 2026
We are committed to protecting Your privacy. This Privacy Policy describes how We collect, use, store, share and protect the information collected through https://www.zeroacre.com/ (the “Website”) and through Our customer support text line (the “Text Line”). In this Privacy Policy, "We," "Us," and "Our" refer to Zero Acre Farms. For more information about Us, see “Our Details” at the end of this Policy.
This Privacy Policy is incorporated into and subject to Our Terms and Conditions. Capitalized words used but not defined in this Privacy Policy have the meaning given to them in the Terms and Conditions.
Please be advised that the practices described in this Privacy Policy apply to information gathered through the Website, the Text Line, and through the other channels described in this Policy. This Privacy Policy applies where We are acting as a data controller with respect to the Personal Data of visitors, users, clients and customers (“You,” or “Your”); in other words, where We determine the purposes and means of the processing of that Personal Data.
PLEASE READ THIS PRIVACY POLICY CAREFULLY because it affects Your rights under the law. By using the Website or texting Us, You confirm that You have read and agreed to be bound by this Privacy Policy. If You do not agree with this Privacy Policy, please do not use the Website or the Text Line. This Privacy Policy may change as We continuously improve the Website, so please check it periodically.
We reserve the right to modify or amend the Privacy Policy from time to time, as described in this Privacy Policy. Your continued use of the Website or Text Line following the posting of changes to these terms will mean You accept those changes. If We intend to apply the modifications or amendments to this Privacy Policy retroactively or to Personal Data already in Our possession, We will provide You with notice of the modifications or amendments.
Contents
Click below to jump to any section of this privacy policy
1 Your Data
Zero Acre Farms strives to provide you with the best possible service. In order to provide this service we may need to collect information from you from time to time. At all times we try to only collect the information we need for the particular function or activity we are carrying out and use it in accordance with this privacy policy.
We collect two basic types of information from You from Your use of the Website, the Text Line, and from Your other interactions with Us described in this Policy: Personal Data and Non-Personal Data.
2 Personal Data
"Personal Data" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
As a general matter, You can browse the Website and use the Calculator (described in Section 2.3) without submitting Your Personal Data to Us. However, there are a number of circumstances in which You may supply Us with Your Personal Data, including when You use the Text Line, which may provide Us with Your mobile number and the content of Your messages.
2.1 Data We Collect
We collect the following Personal Data from You:
Full Name;
E-mail;
Phone Number, including Mobile Telephone Number;
Date of Birth;
Shipping Address, where We send You orders or samples;
The content of text messages You exchange with Us through the Text Line, and records of those messages, such as the date and time they were sent;
Business name, and the cost and usage information You enter into the Calculator, if You ask Us to email Your results (See Section 2.3);
Online identifiers (such as IP address, device identifiers, and cookie and pixel identifiers) and information about Your activity on the Website, collected through cookies, pixels, and similar technologies (See Sections 16 and 19).
2.2 How We Collect Data
The following are the most common ways in which You give Your Personal Data:
Participating in communities, chat rooms and comment threads, other fora, and other interactive services in the Website;
Submission of User Content on any part of the Website that permit it;
Sending Us a text message through the Text Line at a telephone number We publish, including on printed materials We provide to customers;
Providing Your mobile telephone number to Us in the course of communicating with Our sales or support personnel;
Requesting that Your Calculator results be emailed to You;
Automatically, through cookies, pixels, and similar technologies, when You visit the Website;
Any other place where You knowingly volunteer to give Personal Data, including by email, by phone, or in person.
2.3 Calculator
The Website may include a calculator (the “Calculator”) that lets You estimate the financial impact of switching to Our products by entering information such as Your current oil costs and usage. You may use the Calculator without providing Your name or contact information. If You do not ask Us to email Your results, We do not store the information You enter into the Calculator.
If You ask Us to email Your results, We will collect Your business name and email address along with the information You entered into the Calculator. We use this information to send You Your results, to contact You about Our products and services, and to analyze and benchmark Calculator results internally to understand and improve Our products, pricing, and services. By requesting that Your results be emailed to You, You agree that We may contact You at the email address You provide. You may opt out of further marketing emails at any time as described in Section 10. We do not share Calculator information with third parties, except with Our service providers as described in Section 5.
3 Personal Data On Or From Social Media
When You interact with the Website or Your Account through a social media platform, such as Facebook, Twitter, Tumblr, LinkedIn, YouTube, or Pinterest, We may collect the Personal Data that You make available to Us on that page including Your account ID or handle. We will comply with the privacy policies of the corresponding social media platform and We will only collect and store such Personal Data that We are permitted to collect by these social media platforms.
Please do NOT supply any other person’s Personal Data to Us, unless We prompt You to do so.
4 Use of Personal Data
We do NOT sell or license Your Personal Data to any third party in exchange for money. We use advertising technologies on the Website as described in Sections 5, 16, and 19.
We may process any of Your Personal Data identified in this Privacy Policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is Our legitimate interests, namely the protection and assertion of Our legal rights, Your legal rights and the legal rights of others.
In addition to the specific purposes for which We may process Your Personal Data set out in this clause, We may also process any of Your Personal Data where such processing is necessary for compliance with a legal obligation to which We are subject, or in order to protect Your vital interests or the vital interests of another natural person.
Specifically, We use Your Personal Data for the following:
responding to Your queries and requests, including through the Text Line;
processing orders and sample requests and sending related notifications, such as shipping updates;
sending marketing communication by email where You have agreed to receive them, including where You request emailed Calculator results;
operating, securing, and improving Our products, services, and the Text Line;
sending You the Calculator results You request, and analyzing and benchmarking Calculator information internally (See Section 2.3);
measuring and improving the effectiveness of Our advertising (see Sections 5, 16, and 19);
investigating complaints;
enforcing Our Terms and Conditions;
as otherwise required or authorized by law or government agency.
5 Sharing Of Personal Data
We may share your Personal Data with the following:
Service Providers. We may share Your Personal Data with service providers who perform services on Our behalf. We require these service providers to use Personal Data only to provide the services to Us and otherwise permitted by their agreements with Us, and not for their own marketing purposes. The categories of service providers with whom We may share Your information include:
Social networking sites
Analytics services
IT service providers and web hosting companies
Legal, auditing and other professional advisors or consultants
Billing or data storage services
Communications and customer relationship management platforms, including the providers that operate the Text Line
Shipping and fulfillment providers that deliver Your orders and samples
Providers of automated and artificial intelligence (AI)-assisted tools that We may use to help Us draft or respond to messages, including messages sent through the Text Line
Text Messaging Data. Mobile telephone numbers, text message opt-in data and consent are subject to additional restrictions in Section 23.
Advertising Partners. We use advertising technologies provided by third parties, such as the Meta Pixel provided by Meta Platforms, Inc., on the Website. These technologies collect information about Your visits to and activity on the Website (such as the pages You view and the actions You take), along with online identifiers such as Your IP address, browser and device information, and cookie identifiers, and send that information to the advertising partner. We use this information to measure the effectiveness of Our advertising and to show Our ads to people who have visited the Website. Advertising partners may also use this information for their own purposes in accordance with their own privacy policies. These technologies operate only on the Website; We do not provide mobile telephone numbers or text message content collected through the Text Line to advertising partners. See Sections 16 and 19 for more information, including how to opt out.
Other Purposes. In addition to the specific disclosures of Personal Data set out in this Section, We may disclose Your Personal Data where such disclosure is necessary for compliance with a legal obligation to which We are subject, or in order to protect Our vital interests, Your vital interests, or the vital interests of another natural person. We may also disclose Your Personal Data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
6 Data Security
We follow generally accepted industry standards to protect the information submitted to Us, both during transmission and once We receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in Our possession. This includes, for example, firewalls, password protection and other access and authentication controls.
We use HTTPS
HTTPS (Hypertext Transfer Protocol Secure) is an internet communication protocol that protects the integrity and confidentiality of data between your computer and www.zeroacre.com/. The use of HTTPS makes sure your communication with us is:
Encrypted — The data you exchange with us is secure from eavesdroppers. That means that when you are browsing www.zeroacre.com/, nobody can track your activities across multiple pages, or steal the data exchange between your computer and www.zeroacre.com/.
Integral — The use of HTTPS preserves the integrity of data. Your data cannot be modified or corrupted during transfer.
Authenticated — HTTPS protocol authenticates your communication with us. This ensures that you are always communicating with our servers.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information You transmit to Us, store on the Website, or send through the Text Line, and You do so at Your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of Our physical, technical, or managerial safeguards. If You believe Your Personal Data has been compromised, please contact Us at hello@zeroacre.com.
If We learn of a security systems breach, then We attempt to notify You electronically so that You can take appropriate protective steps. We may post a notice through the Website if a security breach occurs.
7 Non-Personal Data
Non-Personal Data includes information that does not personally identify You, but may include tracking and usage information about Your location, demographics, use of the Website and the internet.
When You interact with the Website, We may collect Non-Personal Data and Our servers may automatically keep an activity log of Your use of the Website.
7.1 Generally, We collect and store the following Non-Personal Data:
Demographic information such as age, gender, and five-digit zip code as part of collecting Personal Data;
Device information about Your computer, mobile device, or other device that You use to access the Website. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information;
Usage information about Your use of the Website. This information includes a reading history of the pages You view.
Additional “traffic information” such as time of access, date of access, software crash reports, application errors, session identification number, access times, and referring site addresses.
Your search terms and search results.
Other information regarding Your use of the Website.
8 Use of Non-Personal Data
We may disclose or share Non-Personal Data (or other information, other than Personal Data) in any other manner that We deem appropriate or necessary.
Among other things, We will disclose Non-Personal Data to third parties to help Us determine how users use parts of the Website and who Our users are so We can improve the Website.
We will also disclose Non-Personal Data to Our partners and other third parties about how Our users collectively use the Website.
This Section does not apply to information collected through the Text Line or the Calculator, or to online identifiers (such as IP addresses, device identifiers, and cookie and pixel identifiers) collected by the advertising technologies described in Section 5. We handle that information as described in Sections 2.3, 5, 16, 19, and 23.
9 Personal & Non-Personal Data From Other Sources
We may also collect and store information about You that We receive from other sources to, among other things, enable Us to update and correct the information contained in Our database and to better customize Your experience on the Website.
10 Your Choices
In general, if You register on the Website, You may update the information You have provided to Us.
When You register on the Website, You may be able to indicate Your preferences regarding email marketing communications. You may be able to change those preferences and select the categories of communications that interest You.
You will not be able to opt-out of receiving certain service-related or transactional communications by email relating to the Website unless You cancel Your registration or subscription. You may stop receiving text messages from Us at any time by replying STOP, as described in Section 23. You may unsubscribe from marketing emails, including emails We send after You request Calculator results, at any time by using the unsubscribe link in the email or by contacting Us as described in Section 22.
Even after Your account is cancelled, We may retain Your information for the purposes set forth in this Privacy Policy.
11 Your Right to Access
We provide You with reasonable access to the Personal Data that You may provide through the Website or the Text Line.
12 Your Right to Withdraw Consent
At any time, You may legitimately object to the processing of Your Personal Data, except if otherwise provided by applicable law. You may decline to share certain Personal Data with Us, in which case We may not be able to provide to You some of the features and functionality of the Website. If You have been receiving text messages from Us, You may withdraw Your consent at any time as described in Section 23.
13 Your Right to Update, Correct or Delete; Retention
You may update, correct, or delete Your Account Data and preferences at any time by accessing Your Account settings page on the Website. If You wish to access or amend any other Personal Data We hold about You, or to request that We delete any information about You that We have obtained from another source, You may contact Us. You may also ask Us to delete Your text message history by contacting Us as described in Section 22, except that We will keep a record of any opt-out request so that We can continue to honor it. Please note that while any changes You make will be reflected in active user databases instantly or within a reasonable period of time, We may retain all information You submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where We otherwise reasonably believe that We have a legitimate reason to do so.
We will however retain Your information needed for administrative and transactional communications.
Data Retention. We retain Personal Data for as long as We have a legitimate business purpose to do so, such as providing the services You request, communicating with You, complying with Our legal obligations, resolving disputes, and enforcing Our agreements. When We no longer have a legitimate business purpose for Personal Data, We delete or de-identify it. Specific retention periods for text message information are described in Section 23.
14 California Privacy Rights
If You are a California resident, California Civil Code Section 1798.83 permits You to request and obtain from Us, information regarding the disclosure of Your Personal Data to the third parties for direct marketing purposes in the preceding calendar year, free of charge, once a year.
We do not share Your Personal Data with third parties for those parties’ direct marketing use.
California residents, who are under 18 and are registered users of the Website, are allowed to request and have removed, any content or information that they have posted publicly. However, in cases where the law does not require or allow the removal of information, this may not be applicable. This is under California Business and Professions Code Section 22581.
California Do Not Track Disclosure: We use advertising technologies, such as the Meta Pixel, that collect information about Your activity on the Website and may be used to show You ads on other websites and apps, as described in Sections 5, 16, and 19. We do not currently respond to Do Not Track (DNT) signals. However, some other third-party websites do keep track of Your browsing activities so that they can tailor the information or advertising they present to You. If You wish to opt out of this tracking, You can enable privacy settings in Your browser.
15 No Personal Data From Children
We do not knowingly collect Personal Data from children under 13 years of age in the USA or 16 years of age in the European Union. The Website is not directed to children under the age of 13 in the USA or 16 in the European Union. We will not knowingly allow children under 13 in the USA or 16 in the European Union to register for or become users of the Website.
If You are under 13 in the USA or 16 in the European Union years of age, You should not provide Personal Data to Us.
If We discover that a child under the age of 13 in the USA or 16 in the European Union has provided Us with Personal Data and We do not have parental consent, We will immediately delete that child’s information.
The Text Line is intended for business customers and is not directed to children.
16 Cookie Policy
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but Personal Data that We store about You may be linked to the information stored in and obtained from cookies.
16.1 Cookie We Use
Session Cookies — These are temporary cookies that contain no expiration date and are deleted after the users browser is closed. You will be required to log in again at the next session, where You will be treated as a new user
Session cookies examples: Shopping cart, remembering previous actions, managing and passing security tokens, multimedia content player session cookies, load balancing session cookies and third party social content plug in sharing cookies
Persistent Cookies — These are cookies which are saved in Your browser until they are deleted by You or are deleted by Your browser after they reach their expiration date.
Persistent cookies examples: Authentication, language selection, theme selection, favorites, internal site bookmarks, menu preferences, address and payment information.
Functionality Cookies — Functionality cookies allow Us to remember choices that have been made by You in order to create an experience that’s made to fit. These cookies safely store authentication and identification information, for example Your language selection or region.
Performance Cookies — Performance cookies allow Us to collect information, such as the most used pages or error messages, in order to understand how You use our Website and enable us to create a better user experience. All information collected by performance cookies is anonymous.
16.2 Purpose Of Using Cookies
Authentication - We use cookies to identify You when You visit Our Website and as You navigate Our Website;
Status - We use cookies to help Us determine if You are logged into Our Website;
Personalization - We use cookies to store information about Your preferences and to personalize the Website for You;
Security - We use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect Our Website and Services generally;
Analysis - We use cookies to help Us to analyze the use and performance of Our Website and Services;
Cookie Consent - We use cookies to store Your preferences in relation to the use of cookies more generally.
Advertising - We and Our advertising partners use cookies, pixels, and similar technologies to measure the effectiveness of Our advertising and to show Our ads to people who have visited the Website.
16.3 Cookies Used by Our Service Providers and Advertising Partners
Our service providers and advertising partners use cookies and similar technologies, and those cookies may be stored on Your computer when You visit Our Website.
Google Analytics. We use Google Analytics to analyze the use of Our Website. Google Analytics gathers information about Website use by means of cookies. The information gathered relating to Our Website is used to create reports about the use of Our Website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
Meta Pixel. We use Meta Pixel, provided by Meta Platforms, Inc., to measure the effectiveness of Our advertising and to show Our ads to people who have visited the Website, including on Facebook and Instagram. Meta Pixel uses cookies and similar technologies to collect information such as the pages You view, the actions You take on the Website, and Your IP address and browser and device information. Meta’s privacy policy is available at: https://www.facebook.com/privacy/policy/.
16.4 Managing Cookies
You can disable cookie tracking and learn more about the privacy policies of the third parties We use by visiting the following links:
Google Analytics
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Meta Pixel
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17 Links To Or From Another Website
The Website may contain links to other sites operated by Our affiliates or third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other sites. We are not responsible for the actions and privacy policies of third parties and other sites.
18 Public Areas
Please remember that any information You share in public areas, such as message boards or feedback sections, becomes public and anyone may take and use that information. Please be careful about what You disclose and do not post any Personal Data that You expect to keep private. Please consult the applicable guidelines, if any, for use of Our chat rooms and other community areas for more information.
19 Interest Based Advertising
To help ensure that You receive ads that are relevant to Your interests on the Website, Our advertisers’ services, and elsewhere on the Internet, We and third parties (including service providers, advertisers, and advertising companies) may collect information about Your online activities over time and across different sites, apps, and devices. We and third parties may use that information to help understand audience segments. Advertisers may use the segments to determine the audience groups to which they wish to deliver particular ads. We use Meta Pixel for this purpose, as described in Sections 5 and 16. Through this process, We do not use information that directly identifies You.
Opt Out. You can opt out of receiving interest-based advertising on Your computer or laptop from some companies, including Us and Our service providers, by visiting the Digital Advertising Alliance’s opt-out page at https://optout.aboutads.info and the Network Advertising Initiative’s opt-out page at https://optout.networkadvertising.org. You can also manage how Meta uses information from the Website to show You ads through Your Facebook or Instagram ad preferences.
If You wish to opt out of receiving interest-based advertising on Your mobile device, please see the advertising preferences information on support.apple.com for iOS devices or support.google.com for Android devices.
Opting out does not mean You will no longer receive advertising. It means that the company or companies from which You opted out will no longer deliver ads tailored to Your web preferences and usage patterns.
20 Changes And Updates
Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which We may update from time to time. If We modify the Privacy Policy, We will make it available through the Website, and indicate the date of the latest revision. Any material changes will be posted on this Website and will come into effect 30 Days after their posting.
In the event that the modifications materially alter Your rights or obligations hereunder, We will make reasonable efforts to notify You of the change. For example, We may send a message to Your email address, if We have one on file, or generate a pop-up or similar notification when You access the Website for the first time after such material changes are made. If You do not refuse the changes in writing before they become effective, this shall mean that You have consented to the Privacy Policy as changed. Your continued use of the Website or the Text Line after the revised Privacy Policy has become effective indicates that You have read, understood and agreed to the current version of the Privacy Policy.
21 Assignment
We may change Our ownership or corporate organization while providing the Website and Services. We may also sell certain assets associated with the Website. As a result, please be aware that in such event, We may transfer some or all of Your information to a company acquiring all or part of Our assets or to another company with which We have merged. Under such circumstances We would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time. Nevertheless, We cannot promise that an acquiring company or the merged company will have the same privacy practices or treat Your information the same as described in this Privacy Policy.
22 Our Details
If you have questions or concerns regarding this Privacy Policy or if you need to make a request relating to this Privacy Policy please contact us at:
E-mail: hello@zeroacre.com
23 SMS / Text Messaging
We offer a text messaging service (the “Text Line”) that You may use to contact Us with questions about Our products and Your orders. This Section describes how that service works and how We handle information You provide through it. If this Section conflicts with any other part of this Privacy Policy, this Section controls.
Opt-In. You opt in by sending a text message to a telephone number We publish, including on printed materials We provide to customers, or by providing Your mobile telephone number to Our sales or support personnel in the course of communicating with Us. We do not send text messages to any mobile telephone number that has not first contacted Us or agreed to receive them in one of these ways.
Content and Frequency. Text messages We send are conversational and service-related. They include responses to Your questions and, where applicable, information about Your orders and samples. Message frequency varies and depends on Your inquiries; We do not send recurring marketing campaigns or promotional messages by text message. Messages may be written by Our team or drafted or sent with the help of automated and artificial intelligence (AI)-assisted tools.
Sharing. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
Opting Out. You may opt out at any time by replying STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any message You receive from Us. We will send one message confirming that You have opted out, and we will send no further messages unless You text Us again or reply START. You may also contact Us using the details in Section 22. Reply HELP for help, and We will reply with Our contact information.
Sensitive Information. Standard text messages are not encrypted end to end. Please do not send payment card numbers, passwords, or other sensitive information through the Text Line.
Retention. We retain text message content and associated records for up to three (3) years after Our most recent exchange with You, unless a longer period is required by law or is reasonably necessary to resolve disputes or enforce Our agreements. We retain records of Your opt-in and opt-out requests (such as Your mobile telephone number and the date and time of the request) for as long as necessary to honor those requests and to demonstrate Our compliance with applicable law, which may be indefinitely.
Costs. Message and data rates may apply. We are not responsible for charges imposed by Your mobile carrier. Mobile carriers are not liable for delayed or undelivered messages.